FAQ
Questions, answered.
Everything people ask before they download. Still stuck? Support is one tap away.
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The basics
01Which sports are supported?
Basketball, football, soccer, tennis, baseball, hockey, golf, volleyball, badminton and spikeball — with more added over time. You choose which appear on your profile and can change them later.
02Do I have to rate people?
No — the rating system is optional. It only applies to games marked as Ranked, so competitive players can find others at a similar level. Casual games stay unranked.
03What’s the difference between a Scout and a Prospect?
Scouts have a team and need a player. Prospects are players who need a team. Both post to the same recruitment board so each side can find the other.
04Does the app use my location?
It asks for location so the map can show games near you and centre on where you are. You can decline and still search places manually. See the Privacy Policy for the full detail.
Ratings & games
01How is my rating calculated?
Ratings are averaged per sport across the ranked games you’ve played, and only update when teammates choose to rate a ranked game. Casual games never affect your number.
02Can I play without ever being rated?
Yes. Keep your games unranked and no ratings are ever exchanged. The competitive side of the app is entirely opt-in.
03What happens to my history if I delete a game?
Removing a game takes it out of your history. Ratings that came from it are recalculated so your per-sport number stays accurate.
Stop organising. Start playing.
Download PickupPals, pick your sports, and find a game happening near you tonight.
Free to download, with in-app purchases.